It's not all about ROI

November 15, 2009
The focus of much discussion about media measurement seems to be demonstrating ROI. But that's only one part of it. Most all successful companies have a PR strategy which supports its business objectives. Without specific goals PR becomes the poor relative of other marketing disciplines.

Media measurement / PR evaluation has a crucial role to play in goal setting. As the saying goes - you cant hit a target you can't see. Where do you stand right now? How successful is the competition?, what is your share of editorial coverage?, which journalists are covering your space?, what are the key messages your competitors are using? The answers to these questions will help you set realistic targets and guide your PR strategy. Don't be afraid of the results – every company has to start somewhere.

Media measurement can help you decide exactly what you need to achieve and assist in planning for its accomplishment. Regular updates ensure you're continuously working toward the goal, adjusting tactics as and when necessary: PR evaluation will allow you to understand what the competition are doing to produce results and provide inspiration for your own PR campaign.

Using media measurement research to help set targets then monitor your progress toward your goals will greatly improve your PR success. Measurement is as much about helping you achieve your goals as demonstrating they've been achieved.
 

The Challenge for Media Measurement

November 4, 2009
Talk to a company ten years ago about its media measurement strategy and the response would be "yes, we're covered - we track our monthly cuttings volume". There was probably little, if any, demand from senior management to see even these basic numbers.

Since then the metrics demanded by PR teams have become more and more complex, moving to incorporate competitor benchmarking, message analysis etc. At the same time the media on which the analysis is based has moved from almost exclusively prin...
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Don’t overlook analysts in your media measurement program

October 23, 2009
I'd say that I find editorial coverage more influential than advertising. And, on the whole, industry analyst comment more influential than journalist comment. So I find it surprising that so few companies use media measurement to get a detailed understanding of what analysts are saying about them in the press. It's not uncommon to find managers relying on being fed the occasional press cutting by their comms team. However systematically tracking which analysts are talking about you and you...
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5 free sentiment analysis tools, 5 very different results

October 21, 2009
With PR budgets under pressure it's understandable that PR teams would look seriously at using some of the growing number of free measurement tools available online. 5 such resources that appear frequently on blogs and websites discussing media measurement are: Twitrratr, Twendz, Twitter Sentiment, Tweet Feel and Newssift This morning I opened each tool and simultaneously searched for "Kaspersky". Of course, I wasn't expecting the different platforms to return identical results, but the o...
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About Me


Craig has almost 10 years experience helping companies evaluate their public relations campaigns. The content and views expressed on this website are the personal views of the author.
   
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